Privacy Policy

  1. Privacy Policy and Data Protection

Aquafrisch, S.L., responsible for the website www.aquafrisch.com (hereinafter, Website), is committed to the protection of privacy and the use of your data. Our Privacy Policy aims to preserve the confidentiality of your data and information, processed in the development of our professional and commercial activity, both on this website and on any of its subdomains.

Laws incorporated in this privacy policy

This privacy policy is adapted to current Spanish and European regulations regarding the protection of personal data on the Internet. Specifically, it respects the following rules:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).
  • Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD).
  • Royal Decree 1720/2007, of 21 December, approving the Regulation implementing Organic Law 15/1999, of 13 December, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the responsible for the processing of personal data

The responsible for processing the personal data collected on this Website is: Aquafrisch, s.l their contact details are as follows:

Website: www.aquafrisch.com

Tradename: Aquafrisch, s.l.

Company name: Aquafrisch, s.l. CIF: B81362790

Address: Margarita Salas, 7, 28521 Rivas Vaciamadrid (Madrid- España)

Contact phone number: +34 91 3800333

Email: aquafrisch@aquafrisch.com

Registration of Personal Data

In compliance with the provisions of the RGPD and the LOPD-GDD, we inform you that the personal data collected by Aquafrisch, s.l., through the forms provided on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfill the commitments established between Aquafrisch, s.l. and the User or the maintenance of the relationship established in the forms filled in by the User, or to respond to a request or query from the User. Likewise, in accordance with the provisions of the RGPD and the LOPD-GDD, unless the exception provided for in article 30.5 of the RGPD applies, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the RGPD.

 

Principles applicable to the processing of personal data

The processing of the User’s personal data shall be subject to the following principles set out in article 5 of the RGPD and in article 4 and following of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the consent of the User shall be required at all times after full and transparent information on the purposes for which the personal data are collected.
  • Purpose limitation principle: personal data will be collected for specific, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will only be strictly necessary in relation to the purposes for which they are processed.
  • Principle of accuracy: personal data must be exact and always updated.
  • Principle of limitation of the term of conservation: the personal data will only be maintained in a way that allows the identification of the User for the time necessary for the purposes of its treatment.
  • Principle of integrity and confidentiality: personal data will be treated in such a way as to guarantee its security and confidentiality
  • Principle of proactive responsibility: the Data Controller will be responsible for ensuring that the above principles are met.

Categories of personal data

The categories of data processed by Aquafrisch, s.l. are solely identification data. Under no circumstances are special categories of personal data processed within the terms of Article 9 of the GDPR.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Aquafrisch, s.l. undertakes to obtain the express and verifiable consent of the user for the processing of personal data for one or more specific purposes.

The User shall have the right to withdraw consent at any time. It shall be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On occasions in which the User must or can provide their data through forms to make inquiries, request information or for reasons related to the content of the Website, they will be informed if the completion of any of them is mandatory. because they are essential for the proper development of the operation performed.

Purposes of the treatment to which the personal data is destined

All commercial data provided by the CLIENT to Aquafrisch, s.l. are part of a personal data file of which Aquafrisch, s.l. is the owner and responsible. The purpose of this file is to manage the provision of the contracted services, the invoicing of the same, as well as to send information of interest about the company’s activities, news, legislative updates, technical information, etc. The data collected through contact forms, telephone calls, chat, e-mails and subscriptions to newsletters will be processed on behalf of Aquafrisch, s.l., in its capacity as data controller, in order to manage and attend to requests for services or information, doubts, complaints, or to know the opinion of the interested parties.

At the time the personal data is obtained, the User will be informed about the specific purpose or purposes of the treatment to which the personal data will be used; that is, the use or uses that will be given to the information collected.

Personal data retention periods

The data provided will be kept as long as the business relationship is maintained, or for the time necessary to comply with legal obligations and address possible liabilities that may arise from fulfilling the purpose for which the data was collected by Aquafrisch, s.l. (even when the user has expressed opposition to the sending of commercial communications). The updating of the data stored in our files (computer and/or on paper) will be taken into consideration, so that they always correspond to reality.

At the time the personal data is obtained, the User will be informed about the period during which the personal data will be kept or, when this is not possible, the criteria used to determine this period.

Recipients of personal data

The data will not be transferred to third parties except in cases where there is a legal obligation. Aquafrisch, s.l. undertakes to treat confidentially, and not to reproduce, publish or disseminate any information about the data, systems and any information related to the professional activity of the CLIENT, including information about third parties that the CLIENT may host on our servers.

The data entered in the contact and subscription forms will be processed through internal CRM software for the purposes described above.

Secrecy and security of personal data

Aquafrisch, s.l. undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, in such a way as to guarantee the security of personal data and avoid the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted or encoded.

However, because Aquafrisch, s.l. cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to pose a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the RGPD, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has over Aquafrisch, s.l. Rights arising from the processing of personal data and may, therefore, exercise the following rights recognised in the RGPD and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights against the Data Controller:

  • Right of access: This is the User’s right to obtain confirmation as to whether or not Aquafrisch, s.l. is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Aquafrisch, s.l. has carried out or is carrying out, as well as, among other things, the information available about the origin of said data and the recipients of the communications made or planned for said data.
  • Right of rectification: This is the User’s right to have his or her personal data amended if it proves to be inaccurate or, having regard to the purposes of the processing, incomplete.
  • Right of deletion (“the right to be forgotten”): It is the User’s right, provided that the current legislation does not establish otherwise, to obtain the deletion of their personal data when they are no longer necessary for the purposes for which they were collected or treated; the User has withdrawn their consent to the treatment and this does not have another legal basis; the User opposes the treatment and there is no other legitimate reason to continue with it; the personal data has been unlawfully processed; the personal data must be deleted in compliance with a legal obligation; or the personal data has been obtained as a result of a direct offer of information society services to a child under 14 years of age. In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its application, must take reasonable measures to inform those responsible for processing the personal data of the interested party’s request to delete any link to those personal data.
  • Right to limitation of processing: It is the User’s right to limit the processing of their personal data. The User has the right to obtain the limitation of the treatment when he contests the accuracy of his personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make claims; and when the User has opposed the treatment.
  • Right to data portability: In the event that the treatment is carried out by automated means, the User will have the right to receive their personal data from the Data Controller in a structured, commonly used and machine-readable format, and to transmit them to another responsible for the treatment. Whenever technically possible, the Data Controller will transmit the data directly to that other controller.
  • Right of opposition: It is the right of the User not to carry out the processing of their personal data or to cease the processing thereof by Aquafrisch, s.l.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the right of the User not to be subject to an individualised decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided for by law.

Thus, the User may exercise their rights by written communication addressed to the Data Controller with the reference “RGPD-www.aquafrisch.com”, specifying:

  • Name, surname(s) of the User and copy of ID card. In cases where representation is permitted, it will also be necessary to identify by the same means the person representing the User, as well as the document accrediting the representation. The photocopy of the ID card may be substituted by any other legally valid means that accredits identity.
  • Request with the specific reasons for the request or information to which you want to access.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document in support of the request you are making

This application and any accompanying documents may be sent to the following address and/or e-mail address:

Postal address: Calle Margarita Salas, 7, 28521 Rivas Vaciamadrid (España)

E-mail address: aquafrisch@aquafrisch.com

Links to third party websites

The Website may include hyperlinks or links that allow access to websites of third parties other than Aquafrisch, s.l., and therefore are not operated by Aquafrisch, s.l. The owners of these websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

Claims before the control authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his/her personal data is being processed, he/she shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the State in which he/she has his/her habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

 

  1. Acceptance and changes to this Policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy Policy, as well as that he/she accepts the processing of his/her personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. The use of the Website implies acceptance of the Privacy Policy of the same.

Aquafrisch, s.l. reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to keep abreast of the latest changes or updates.

This Privacy Policy was updated to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and to Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.